Returns & Refund Policy

Return & Refund Policy

At ManPriya Styles, every piece of jewellery goes through a strict quality-check process before dispatch. Due to the nature of our products, we follow a limited and transparent return policy as outlined below.

1. Return Eligibility

  • We offer a 3-day return window from the date of delivery.

  • Returns are accepted only under the following circumstances:

    • Product received is damaged

    • Product received is different from what was ordered

  • Unboxing video is mandatory and must clearly show:

    • Original sealed package

    • Product condition

    • Damage / defect / missing item (if any)

❌ Returns will not be accepted for reasons such as dislike, change of mind, or styling preferences.

2. Return Request Process

  • To raise a return request, email us within 3 working days of delivery at:
    support@manpriyastyles.in

  • Please mention:

    • Order ID

    • Reason for return

    • Clear unboxing video evidence

  • Requests without proper video proof will not be processed.

Once approved, reverse pickup instructions will be shared.

3. Refunds & Store Credit

  • We do not issue cash refunds under any circumstances.

  • All approved returns/exchanges are processed as store credit only.

  • Store credit will be issued in the form of a gift voucher with unlimited validity.

  • Reverse shipping cost of ₹60 per order will be deducted from the voucher amount.

Store credit will be issued within 7 days after the returned product is received and inspected.

4. Damage / Missing Product Policy

  • We follow a 3-layer quality checking process before dispatch.

  • If a damaged or missing product is received:

    • Only the affected item will be eligible for return (not the full order).

    • A 360-degree unpacking video is mandatory.

    • Original tags, labels, and packaging must be intact.

  • Inadequate or unclear evidence may lead to rejection of the claim.

  • Final decision rests with ManPriya Styles.

5. Dislike Policy

  • Returns or exchanges are not applicable for product dislike.

  • All products are delivered exactly as shown in images and descriptions.

6. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products bought during sales, clearance, promotions, contests, or special offers

  • Gift cards

  • Customized or special scheme products

7. Reverse Pickup Disclaimer

  • Customers must be available to hand over the product during reverse pickup.

  • Failure to respond to courier calls may lead to pickup cancellation.

  • In such cases, the return process must be re-initiated, causing delays.

  • Some pin codes may not support reverse pickup; alternate courier options may be requested.

8. Cancellation Policy

Due to operational constraints, order cancellations are not allowed once placed.
Customers are requested to avoid impulsive purchases.

9. Need Help?

For any return or refund-related queries, contact us at:
📧 support@manpriyastyles.in
📱 WhatsApp: 7506088776
📸 Instagram DM: @manpriyastyles_mansi

Our team will respond within 24–48 working hours.